Rental Coordinator - Oakville, ON

Hoskin Scientific has been around for over 75 years and is a supplier of testing and monitoring instrumentation to the Canadian market. Hoskin offers competitive salaries, a benefits package, and an engaging workplace environment.
Reporting to: Service and Rental Manager

The Rental Coordinator is responsible for all rental activity in their region. Based in our Oakville office, you aim to be a reliable rental resource for external and internal customers. Your responsibilities include providing top-notch customer service with a positive attitude, maintaining existing business and seeking new business opportunities, optimizing the rental fleet's inventory, and being a good steward of the company’s rental fleet.

Full-time, Permanent

Benefits:
1. Casual dress
2. Company events
3. Dental care
4. Disability insurance
5. Employee assistance program
6. Extended health care
7. Flexible schedule
8. Life insurance
9. On-site parking
10. Paid time off
11. RRSP match
12. Tuition reimbursement
13. Vision care

Schedule:
1. Monday to Friday

Supplemental pay types:
1. Bonus pay
2. Overtime pay

Ability to commute/relocate:
1. Oakville, ON L6L 0B1: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 2023-11-15

Qualifications required

Post-secondary education in a related science discipline or related experience is an advantage and an asset for this position.

Requirement and Skills:

Are you a highly personable individual who thrives on engaging and communicating with customers?
Do you possess excellent spoken and written English skills that allow you to communicate with a diverse range of customers effectively?
Are you passionate about growing a department and have experience coordinating with other departments to achieve this goal?
Can you effectively analyze customer feedback to identify areas of improvement and develop strategies for departmental growth?
Are you committed to continuous learning and growth and understand the importance of staying up-to-date with industry trends and best practices?
Are you skilled in building strong relationships with key stakeholders to drive growth and ensure the ongoing success of our Rental business?
Do you have experience working with CRM programs and related systems to capture important customer information and rental activity data?
Do you have experience matching customer requirements with a diverse range of products in a rental environment?
Do you possess a working knowledge of rental fleet management and operations?
Are you proficient in Windows and Microsoft applications

Apply

Responsibilities

Job Responsibilities:

Work safely and in alignment with all health & safety regulations.
Be knowledgeable about all rental units and their application. (Internal training will be provided.)
Seek new rental opportunities, develop leads from our website, and promptly respond to customer emails & phone inquiries.
Qualify opportunities and source the best rental item for the customer’s application.
Quote rates, deliveries, and terms to all customers and schedule a timely follow-up.
Secure and fulfill orders, including creating and collecting the rental agreement, preparing the rental unit for shipping, and processing all rental invoices.
Prep, maintain, and calibrate units as needed.
Full participation in annual inventory counts and the reconciliation, including time required after the close of the typical business day and based on the needs of the business.
Other duties as required by Hoskin management.

Career