Qualifications required

 Requirements and Skills:

• Are you a problem-solving wizard with a passion for electronics, instrumentation, or business?
• Do you hold a post-secondary education in Electronics, Instrumentation, Business, or related disciplines?
• Do you possess 3-5 years of industry-related experience, ready to bring your expertise to our dynamic team?
• Can you communicate and present in a professional manner, ensuring clear and effective interactions with clients and colleagues alike?
• Are you exceptionally organized, with stellar time management skills to handle multiple tasks efficiently?
• Do you excel in analytical thinking, providing innovative solutions for both customer needs and company objectives?
• Are you proficient in Windows and Microsoft applications, ready to leverage technology to streamline processes?
• Do you possess strong negotiation and closing skills, ensuring mutually beneficial outcomes for all parties involved?
• Are you self-motivated and thrive both independently and in a collaborative team environment to achieve and exceed goals?
• Do you have excellent verbal and written communication skills in English, essential for effective business interactions?
• Are you adept at working with CRM programs and related systems, capturing vital customer information for service and rental activities?
• Do you have strong troubleshooting skills, coupled with the ability to decipher service manuals and schematics with ease?
• Is your knowledge of component-level repairs and soldering skills an asset that sets you apart from the rest?

Schedule:

• Monday to Friday

Education:

• DCS / DEC (preferred)

License/Certification:

• Driving License (preferred)

Responsibilities

• Work safely and in alignment with all health & safety regulations.
• Build and manage the service & rental teams.
• Execute strategies and achieve targets in relation to rental fleet management and service operations.
• Be knowledgeable on multiple Hoskin products. (Internal and factory training will be provided.)
• Direct team members to ensure proper coverage of dynamic needs in both service and rentals.
• Seek out new service and rental opportunities and develop leads from our website, marketing department, customer emails, and phone inquiries.
• Contribute to the budgeting process by working in conjunction with the National S & R Manager.
• Perform reviews of all the direct reports.
• Communicate electronically and via phone with Hoskin’s customers and manufacturers to support your service team when troubleshooting the customer’s devices.
• Oversee service quotes, repairs, and warranty processes.
• Able to perform or direct calibrations and repairs to stay on budget with timely completion.
• Oversee rental order fulfillment, track effectiveness, and seek best practices.
• Work is generally based in our Edmonton location. Some travel to customers and training will be required.
• Attend to A/R and A/P activities associated with Service & Rental business.
• Support other offices during peak periods and vacation and sick coverage.
• Full participation in annual warehouse inventory and unit fleet counts.
• Active leadership role in your location’s building maintenance
• Other duties as required by Hoskin management.