Canada’s Instrumentation Leader Since 1946.

Service

Test, calibrate, and repair. Our service technicians have been factory-trained to meet the needs of our customers.

Our services

Hoskin Scientific operates four service centres across Canada: Coquitlam (BC), Oakville (ON), Lachine (QC), and Edmonton (AB). From these centres we deliver calibration, repair, and preventive maintenance on the full range of scientific, environmental, geotechnical, and industrial instrumentation we distribute. Every instrument is handled by a factory-trained technician working to the manufacturer’s published procedure.

We are the exclusive certified Canadian service centre for YSI, Onset, Cannon, XOS, Proceq, Smith Root backpacks, and Grabner. We are also a factory-authorised service partner for most of the lines in our broader catalogue.

ISO 17025 NIST-traceable calibration

Every calibration we perform is documented to ISO 17025 and traceable to NIST primary standards. Calibration certificates list the instrument, range, accuracy class, and standards used. Each one is ready for audit by your QC team, regulator (MECP, ECCC, AAFC), or quality system. Standard turnaround is 7 to 10 business days from receipt at our service centre; rush service is available on time-critical projects.

Repair and refurbishment

If an instrument fails in the field, our service team troubleshoots, sources OEM parts, replaces consumables, and returns the unit to factory specification. We carry common spare parts in Canada to minimise downtime. For end-of-life or unsupported equipment, we work with the manufacturer to repair, upgrade, or recommend a current-generation replacement that fits your existing workflow.

On-site service and field calibration

Our factory-trained technicians provide on-site installation, commissioning, calibration, and repair across Canada. On-site work is scoped per job: instrument type, complexity, environment, and travel distance. Request a quote through the form below for a specific instrument or deployment.

Preventive maintenance and annual service contracts

Long-running monitoring programs depend on instruments staying calibrated season after season. We offer scheduled annual or semi-annual service contracts that bundle calibration, preventive maintenance, and consumable replacement at a predictable cost. This keeps research, compliance, and QC programs running without surprise downtime.

Service by equipment category

Service by location

Each Hoskin Scientific service centre carries factory-trained capacity on the major instrument lines. Choose the centre closest to your team:

How to send an instrument in

Email sales@hoskin.ca or call your nearest Hoskin Scientific office to request an RMA number. Ship the instrument with the RMA reference, a description of any faults, and your calibration or repair requirements. We confirm receipt within one business day and provide a written quote before starting work.

Frequently asked questions

What types of scientific instrument calibration do you provide?

Hoskin Scientific provides ISO 17025 NIST-traceable calibration on the full range of environmental, geotechnical, and industrial instruments we distribute, including water quality sondes (YSI ProDSS, EXO), data loggers (Onset HOBO), flow meters (clamp-on ultrasonic, electromagnetic), pressure and temperature transmitters, viscometers (Cannon), XRF analysers (XOS), concrete and soil testing equipment, and most factory-supported scientific instrumentation. Every calibration is documented for audit.

What is your standard calibration turnaround time?

Standard calibration turnaround is 7-10 business days from receipt at one of our four Canadian service centres. Rush service is available on most instruments for time-critical projects. We confirm a target return date when we receive your instrument and provide a written quote before starting work.

Do you provide on-site instrument calibration and service in Canada?

Yes. Our factory-trained technicians provide on-site installation, commissioning, calibration, and repair across Canada from our Coquitlam, Oakville, Lachine, and Edmonton centres. On-site work is scoped per job — instrument type, complexity, environment, and travel distance. Request a quote with your site location for a specific instrument or deployment.

Which manufacturers' instruments do you factory-service?

Hoskin Scientific is the exclusive certified Canadian service centre for YSI, Onset, Cannon, XOS, Proceq, Smith Root backpacks, and Grabner, and a factory-authorised service partner for most of the lines in our broader catalogue including the major weather, water quality, soil-water, concrete, asphalt, and industrial instrumentation manufacturers.

Are your calibrations ISO 17025 / NIST traceable?

Yes. Every calibration we perform is documented to ISO 17025 and traceable to NIST primary standards. Each certificate lists the instrument, range, accuracy class verified, and reference standards used, so the document stands up to audit by your QC team, regulator (MECP, ECCC, AAFC, CCME), or third-party quality system.

How do I send an instrument in for service or calibration?

Contact your nearest Hoskin Scientific office or email sales@hoskin.ca to request an RMA number. Ship the instrument with the RMA reference, a description of any faults, and your calibration or repair requirements. We confirm receipt within one business day and send a written quote before starting work — no surprises on cost or turnaround.

Contact

Our Team is here to help provide proven technical support

Hoskin Scientific has experienced, knowledgeable staff in a wide variety of Industries and Applications as well as great customer support for sales, service, and rentals

    Email
    Phone:
    +1-800-665-5871
    Our Offices